Jeff Kirk Named Executive Vice President of Applied AI at Robots & Pencils 

From Alexa to Emma, Kirk brings two decades of AI breakthroughs that have reshaped industries. Now he’s powering Robots & Pencils’ rise in the intelligence age. 

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native web, mobile, and app modernization, today announced the executive appointment of Jeff Kirk as Executive Vice President of Applied AI. A seasoned technology leader with a career spanning global agencies, startups, and Fortune 100 enterprises, Kirk steps into this newly created role to accelerate the firm’s AI-first vision and unlock transformative outcomes for clients. As EVP of Applied AI, Kirk will lead the firm’s strategy and delivery of AI-powered and enterprise AI solutions across industries. 

Explore how Robots & Pencils blends science and design to build market leaders. 

Kirk’s track record speaks for itself, with AI breakthroughs that fueled customer engagement and business growth. He founded and scaled Moonshot, an intelligent digital products company later acquired by Pactera, where he spearheaded next-generation experiences in voice, augmented reality, and enterprise digitalization. At Amazon, he served as International Product & Technology Lead for Alexa, driving AI-powered personal assistant expansion to millions of households and users worldwide. Most recently, at bswift, Kirk led AI & Data as VP, delivering conversational AI breakthroughs with the award-winning Emma assistant and GenAI-powered EnrollPro decision support system. 

Across each of these roles runs a common thread. Kirk builds and scales innovations that transform how industries work, creating technologies that move from experimental to essential at breathtaking speed. 

“Jeff has been at the frontier of every major shift in digital innovation,” said Len Pagon, CEO of Robots & Pencils. “From shaping the future of eCommerce and mobile platforms at Brulant and Rosetta, to pioneering global voice AI at Amazon, to launching AI-driven customer experiences at bswift, Jeff has consistently delivered what’s next. He doesn’t just talk about AI. He builds products that millions use every day. With Jeff at the helm of Applied AI, Robots & Pencils is sharpening its challenger edge, helping clients leap ahead while legacy consultancies struggle to catch up. I’m energized by what this means for our clients and inspired by what it means for our people.” 

Across two decades, Kirk has built a reputation for translating complex business requirements into enterprise-grade AI and technology solutions that scale, stick, and generate measurable results. His entrepreneurial mindset and hands-on leadership style uniquely position him to help clients experiment, activate, and operate AI across their businesses. 

“Organizations and their workers are under pressure to innovate on behalf of customers while simultaneously learning to work with a new type of co-worker: artificial intelligence,” said Kirk. “The steps we take together to learn to work differently will lead to the most outsized innovation in our industries. I’m thrilled to join Robots & Pencils to push the boundaries of what’s possible with AI, to deliver outcomes that matter for our clients and their customers, and to create opportunities for our teams to do the most meaningful work of their careers.” 

Kirk began his career at Brulant and Rosetta, where he worked alongside Pagon and other Robots & Pencils’ executive team members, leading engineering and solutions architecture across content, commerce, mobile, and social platforms. His return to the fold marks both a reunion and a reinvention, positioning Robots & Pencils as a leader in applied AI at scale. 

The pace of AI change can feel relentless with tools, processes, and practices evolving almost weekly. We help organizations navigate this landscape with clarity, balancing experimentation with governance, and turning AI’s potential into practical, measurable outcomes. If you’re looking to explore how AI can work inside your organization—not just in theory, but in practice—we’d love to be a partner in that journey. Request an AI briefing.  

Patrick Higgins Named Chief Revenue Officer at Robots & Pencils

From IBM transformation to AI-powered product strategy, Higgins brings proven enterprise expertise and client-first vision to fuel the firm’s next phase of commercial expansion

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native web, mobile, and app modernization, today announced the appointment of Patrick Higgins as Chief Revenue Officer (CRO). A seasoned technology leader with over 15 years of experience driving digital innovation for Fortune 500 companies, Higgins steps into a pivotal role to deepen client partnerships, scale impact, and fuel the company’s next phase of growth.

Higgins built his career at the intersection of digital product development, enterprise transformation, and applied AI. He began at IBM delivering mission-critical programs for large government and healthcare clients. Higgins then spent nearly a decade at WillowTree, where he helped scale the firm into a full-service digital agency and led go-to-market efforts across Media, Healthcare, and most recently, AI. Over the past year alone, he has advised more than 80 organizations on how to turn AI ambitions into action through strategic governance, rapid prototyping, and practical deployment strategies.

Now, as CRO at Robots & Pencils, Higgins will lead all commercial operations, with a focus on aligning strategy, sales, and client partnerships to help organizations unlock the full potential of AI, cloud-native architecture, and next-generation experiences.

“Patrick’s ability to listen deeply, build trust, and connect business goals to technical outcomes is exceptional,” said Leonard Pagon, CEO of Robots & Pencils. “He doesn’t just understand AI—he understands how to activate it inside the enterprise. He’s helped clients across industries turn emerging tech into scalable solutions, and his presence here marks a key step in our evolution. We’re not chasing growth for growth’s sake—we’re scaling the way we serve our clients. Patrick is the right leader to ensure that growth stays grounded in trust, results, and partnership.”

Higgins joins a growing executive team committed to challenging the traditional global systems integrators with a model that prioritizes speed, strategy, and elite delivery. With global centers of excellence and strategic partnerships with AWS, Salesforce, and Databricks, Robots & Pencils is positioned to help clients move beyond experimentation and into meaningful, AI-infused transformation.

“What drew me to Robots & Pencils is the caliber of the team and the clarity of the mission,” said Higgins. “We’re not just talking about AI. We’re delivering it—wrapped in thoughtful design, modern cloud infrastructure, and agile engineering. This is a firm built to move fast and deliver real results, and I’m honored to help lead the next chapter.”

In addition to his leadership role, Higgins is an active contributor to the AI community, serving as a panelist for the University of Virginia’s AI initiatives and helping organizations demystify their path to innovation. He holds a BA and MBA from the University of Virginia and lives in Charlottesville with his family.

Nathan Carmon Named Chief Operating Officer of Robots & Pencils

Seasoned transformation leader joins the executive team to scale AI-first growth, elevate client delivery, and drive operational excellence

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native web, mobile, and app modernization, today announced the appointment of Nathan Carmon as Chief Operating Officer (COO). A battle-tested operator and longtime business partner to CEO Leonard Pagon, Carmon joins at a pivotal moment to bring sharper execution, deepen client value, and accelerate the company’s AI-first momentum.

Carmon’s mandate isn’t just about growing fast—it’s about growing right. That means investing in people, refining delivery systems, and ensuring every client engagement is marked by clarity, care, and measurable impact. His arrival marks another major milestone in Robots & Pencils’ evolution from mobile pioneer to AI-first consultancy.

For more than 20 years, Carmon and Pagon have built, scaled, and sold consulting businesses together—from growing Brulant from a 25-person startup into a 500-person powerhouse, to doubling Rosetta’s scale post-acquisition. As an Operating Partner at Next Sparc, Carmon has spent the last decade turning strategy into results across a portfolio of high-growth ventures. Now, he brings that same transformation expertise to Robots & Pencils.

“Nathan is the rare kind of operator who makes complex things simple and ambitious things achievable,” said Leonard Pagon, CEO of Robots & Pencils and President of Next Sparc. “When we were building Brulant, I could count on Nathan to turn big vision into day-to-day momentum. We scaled fast because he knew how to align teams, deliver value, and move with speed and precision. With Nathan as COO, we’re not just ready for what’s next—we’re built for it.”

Carmon joins at a time when every business is under pressure to adopt AI, modernize legacy systems, and compete at digital speed. Robots & Pencils is meeting that moment with a challenger mindset, deploying high-impact, Navy SEAL-style teams that combine elite engineering with intuitive UX design. With global delivery across North America, Latin America, and Eastern Europe, and partnerships with AWS, Salesforce, and Databricks, the firm is uniquely positioned to help clients lead in the age of AI.

“I’ve helped scale consulting firms from the ground up, and I know what great looks like,” said Carmon. “Robots & Pencils has it. The talent here is exceptional, the leadership is bold, and the market timing couldn’t be better. This team has everything we need to do it again—only bigger, faster, and smarter.”

“With Nathan leading our internal operations, I’m freed up to spend more time where I create the most value—engaging directly with clients, exploring strategic opportunities, and helping shape the future of Robots & Pencils to meet market demand,” said Pagon. “That’s the power of having a leader you trust.”

Carmon holds a BS in Computer Science and an MBA from the University of Michigan. When he’s not accelerating digital transformations, he enjoys wake surfing, biking, model rocketry, and spending time with his daughter and four grandchildren.

Robots & Pencils Earns AWS Qualified Software Distinction as an AWS Partner 

Recognition spotlights firm’s AWS-native innovation and its mission to help clients modernize fast, scale smarter, and activate AI 

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native web, mobile, and app modernization, today announced that it has been recognized as an AWS Partner with an AWS Qualified Software solution. By earning this designation, Robots & Pencils proves its strength in designing AWS-native platforms that are fast, secure, and purpose-built for the AI era. 

The AWS Partner Network (APN) is a global community that leverages AWS technologies, programs, and expertise to build solutions that accelerate customer outcomes. With this AWS Partner designation and Qualified Software distinction, Robots & Pencils proves it can meet the highest standards for security, reliability, and operational excellence while outpacing traditional global systems integrators in speed, precision, and innovation. 

“We believe the future belongs to companies that can move fast, modernize wisely, and integrate AI seamlessly, and that future runs through AWS,” said Leonard Pagon, CEO of Robots & Pencils. “This recognition is more than a milestone. It’s validation of the demanding work our engineers and designers have put into building intelligent, cloud-native solutions that scale with confidence.” 

Robots & Pencils has been delivering solutions on AWS for more than a decade, with a track record of more than 100 successful projects across industries. From data center exits to AI-powered applications, Robots & Pencils supports clients across every phase of digital modernization with AWS. The firm’s software solutions—developed using proven AWS services like AWS Lambda, Amazon API Gateway, Amazon RDS, DynamoDB, and Amazon EventBridge— enables clients to rapidly shift from legacy infrastructure to cloud-native environments that are secure by design, built to evolve—and delivered without the drag of bloated teams or outdated methods. 

“We build with purpose. Our teams don’t just plug in services; they architect solutions that solve complex problems and scale in the real world,” said Mark Phillips, Chief Technology Officer at Robots & Pencils. “Being recognized as an AWS Partner with an AWS Qualified Software solution reflects the technical rigor, security focus, and customer impact we bring to every project. This is how we deliver meaningful change for our clients.” 

With delivery centers across North America, Latin America, and Eastern Europe, Robots & Pencils partners with organizations in industries including Education, Energy, Financial Services, Healthcare, Retail and Consumer Goods, Technology, and Transportation, to re-architect systems, accelerate time to value, and lay the groundwork for intelligent, scalable growth. 

“We’re proud to be part of the AWS Partner Network and to contribute software that helps clients take full advantage of the cloud,” added Pagon. “Whether it’s launching AI-enabled workflows, eliminating technical debt, or modernizing at scale—this is what we were built to do.” 

Accomplished Tech Leader Eric Ujvari Joins Robots & Pencils as Lead Solutions Architect

From Fortune 500 transformation to nimble innovation, Ujvari brings digital systems expertise to deepen client trust and accelerate value delivery. 

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native mobile, web, and app modernization, today announced that Eric Ujvari has joined the company as Lead Solutions Architect. With over 20 years of experience leading enterprise technology, innovation, and consulting initiatives, Ujvari steps into a key role designed to deepen the company’s ability to bring technical strategy and execution earlier in the client journey. 

In this new position, Ujvari will help shape the future of digital transformation by acting as a trusted conduit between business stakeholders and technical teams, ensuring technical decisions align with long-term goals and drive meaningful outcomes from day one. 

“Eric’s ability to translate business vision into technical architecture is unmatched,” said Leonard Pagon, CEO of Robots & Pencils. “He doesn’t just understand complex systems—he knows how to simplify and scale them. He asks insightful questions, listens deeply, and has a rare talent for making complex ideas refreshingly easy to understand. He’s the kind of architect every client wants in the room, and every engineer wants on the team. He’s here to help our clients move faster, with more confidence, and I’m thrilled to have him on board.” 

Ujvari’s arrival marks the latest step in Robots & Pencils’ evolution from mobile pioneer to AI-first consulting powerhouse. Known for deploying small, high-impact teams with elite engineering talent, the firm is rapidly expanding its ability to blend intuitive UX with future-ready, AI-infused digital platforms. Ujvari will play a key role in helping clients recognize opportunities earlier and design systems that scale. 

“I’m excited to be joining a dynamic organization whose mission is to push the technological and operational boundaries for current and future client partners,” said Ujvari. “Having the opportunity to collaborate with such a talented, nimble team of engineers, designers, AI specialists, and digital product professionals is something I’m truly looking forward to. I see this role as a chance to help showcase the best of Robots & Pencils to the world—through thoughtful architecture, collaboration, and innovation.” 

Before joining Robots & Pencils, Ujvari played a pivotal role in scaling and shaping the Solutions Architecture discipline at WillowTree, contributing at the intersection of commercial strategy, engineering, and delivery. His experience includes leadership roles at Cardinal Health, where he drove large-scale enterprise data strategy and system design initiatives across global supply chain, healthcare, and digital transformation programs. Across roles, he has built a reputation for strategic clarity, collaborative leadership, and an unwavering commitment to client value. 

As Robots & Pencils accelerates its growth, Ujvari’s addition marks a key inflection point: embedding digital strategy and technical leadership earlier in every client engagement—ensuring better solutions and stronger partnerships. 

Tony Antonelli Joins Robots & Pencils as CFO to Fuel AI-Driven Growth with Financial Precision 

Robots & Pencils, an AI-first, global digital innovation firm specializing in cloud-native mobile, web, and app modernization, today announced the appointment of Tony Antonelli as its new Chief Financial Officer. Known for his sharp financial acumen, pragmatic leadership, and deep experience across SaaS, consulting, and manufacturing, Antonelli takes on this expanded role as the company enters a bold new chapter of expansion and AI-first innovation. 

The appointment comes on the heels of a leadership shift at Robots & Pencils, with tech entrepreneur and scale-up veteran Leonard Pagon Jr. stepping in as CEO. Pagon is also the founder of Next Sparc, a Cleveland-based private investment firm focused on scaling high-potential businesses. Over the years, Antonelli has held key finance leadership roles within several of Next Sparc’s portfolio companies — including Tiger Pistol, where he continues to serve as CFO, Revel Bikes, and now Robots & Pencils, making this a reunion built on deep trust and shared momentum.  

“Tony is a powerhouse. He brings the right mix of focus, agility, and strategic thinking to help us scale smartly in this era of explosive AI opportunity,” said Pagon. “Over the years, I’ve trusted him to navigate complex challenges. He brings a rare ability to combine financial discipline with operational speed, exactly what we need as we accelerate into this next phase of growth. He’s not just a CFO. He’s a thoughtful business partner.”  

Antonelli brings two decades of experience to the CFO seat. In addition to his ongoing role at Tiger Pistol, he previously served as CFO of Revel Bikes and began his career in public accounting at Skoda Minotti (now Marcum), rising to manager before moving into audit and FP&A at Scott Fetzer. He’s known for translating financial strategy into results, optimizing capital structures, and leading high-performing teams that support rapid, sustainable growth.  

“I’ve watched Robots & Pencils grow from a mobile pioneer into a world-class digital innovation firm,” said Antonelli. “What excites me is the team’s unique ability to move fast, think differently, and deliver meaningful business results through technology. We’re not just embracing AI; we’re doing it the right way — with human-centered, AI-enabled solutions that are grounded in real-world impact. I’m here to help scale that success with focus and financial discipline.”   

Antonelli holds BBA degrees in Accounting and Business Law from Ohio University and is a licensed CPA. In 2022, he was named to Crain’s Cleveland Business Notables in Finance. He also serves as Treasurer and Board Member for the Kidney Foundation of Ohio. His appointment reinforces Robots & Pencils’ commitment to pairing bold innovation with operational excellence.  

Robots & Pencils Appoints Scott Young as Executive Vice President of Growth and Strategic Alliances 

Robots & Pencils, an AI-first digital innovation firm specializing in cloud-native mobile, web, and app modernization, today announced the appointment of Scott Young as Executive Vice President of Growth and Strategic Alliances. A veteran of the consulting industry with over 20 years of revenue growth leadership, Young rejoins the company to lead the expansion of strategic partnerships and accelerate client transformation efforts across its global delivery footprint. 

Young brings decades of experience developing technology alliances, creating long-term client strategies, and driving platform-based value. His career spans roles at Deloitte, EY, Publicis Sapient, and Zilker Technology, with deep specialization in building and scaling partner ecosystems. Notably, he previously served as SVP of Business Development at Robots & Pencils, making this a return marked by renewed opportunity and momentum. 

“Scott’s talent has always been a growth accelerator,” said Leonard Pagon, CEO of Robots & Pencils. “Across ventures, from Brulant to Rosetta to Robots & Pencils, Scott and I have built transformative technology businesses together. He knows how to scale. He knows how to partner. And most importantly, he knows how to connect clients with the right strategies and platforms to win.  He is the best I have ever worked with and now we are back together!” 

Robots & Pencils integrates the capabilities of wicked smart engineers and UX professionals to seamlessly deliver globally across centers of excellence in Canada, the U.S., Eastern Europe, and Latin America. Young’s return coincides with the company’s focused push to deepen partnerships with industry leaders including AWS, Salesforce, and Databricks, and to help clients modernize applications with AI-infused cloud native strategies. 

“From the moment I reconnected with the team, I could feel the energy and see the innovation,” said Young. “Robots & Pencils offers the ideal ‘Goldilocks’ size for clients.  We have significant horsepower to rapidly deliver innovative scalable solutions, and the kind of nimbleness and focused ‘navy seal’ teams that can land on the client and rapidly make an impact that you just don’t find at traditional systems integrators. I’m beyond excited to be back and to be working again with one of the most talented teams in the business.” 

Young has a long-standing working relationship with Pagon, having helped scale Brulant from 25 to 500 employees in just five years before its successful sale to Rosetta. His return marks a strategic inflection point as Robots & Pencils advances its mission to leverage an AI-first Cloud native approach to disrupt the mega-sized Global Systems Integrators targeting Financial Services, Health Tech, Education, Consumer, Energy, and Technology sectors. 

Young holds a BS in Computer Science from Allegheny College, and both an MS in Computer Science and an MBA in Finance from the University of Pittsburgh. 

Proven Scale-Up Entrepreneur Len Pagon Jr. Steps in as CEO to Accelerate Robots & Pencils’ AI-First Ascent

Robots & Pencils, an AI-first digital innovation firm specializing in cloud-native mobile, web, and app modernization, today announced Leonard Pagon Jr. as its new Chief Executive Officer. A proven entrepreneur, tech visionary, and scale-up veteran, Pagon’s return to the C-suite marks a turning point for Robots & Pencils. The firm is sharpening its edge and setting its sights on outpacing traditional global systems integrators with speed, precision, and a challenger’s mindset.

Pagon is no stranger to building transformative companies. As founder and former CEO of Brulant, he scaled the business into the third-largest privately held interactive agency in North America, leading its merger with Rosetta and eventual sale to Publicis. Since then, he has focused on backing and scaling high-growth businesses through his family office, Next Sparc Growth Partners.

In 2017, Next Sparc acquired Robots & Pencils. As Chairman, Pagon has spent the last eight years watching the firm evolve from an early mobile pioneer into a full-stack consulting disruptor. Now, after 17 years away from the CEO seat, he’s stepping back in to lead the company into its most exciting phase yet.

“I was compelled to step into the CEO role because of the amazing UX and engineering talent we have, as well as the generational opportunity in front of us to become an AI-first consulting leader,” said Pagon. “Next Sparc acquired Robots & Pencils eight years ago, so I’ve had a front-row seat to the incredible work this team has done. We were building mobile apps back when the iPhone launched. We were early adopters of machine learning, blockchain, and the cloud. Now, I believe we’re uniquely positioned to help clients capitalize on AI, the most disruptive wave yet.”

With global centers of excellence across North America, Latin America, and Eastern Europe, and deep partnerships with AWS, Salesforce, and Databricks, Robots & Pencils blends elite engineering talent with intuitive UX design. The firm deploys focused, high-impact teams to accelerate results in Financial Services, Health Tech, Education, Energy, and Consumer industries.

“I’m hearing the same thing from CEOs everywhere: they’re struggling to move fast enough to experiment with and exploit these breakthrough technologies,” Pagon added. “Robots & Pencils can scratch that itch. Our teams operate like Navy SEALs – nimble, deeply skilled, and designed to deliver real business value quickly. I’m excited by the challenge ahead and fired up to lead this next phase of growth.”

Under Pagon’s leadership, Robots & Pencils is doubling down on its mission: to help clients modernize legacy systems, experiment and activate AI, and build digital experiences that scale – without the bus loads of consultants, high rates, or sluggish delivery cycles of legacy consultancies.

In addition to his new role as CEO of Robots & Pencils, Pagon will continue to serve as Chairman of Next Sparc. Outside the boardroom, Pagon is deeply committed to philanthropy and wellness. He serves on the steering committee for VeloSano, is Vice Chair of YPO’s global Health and Wellness network, and is a trustee of the Pagon Family Foundation.

Robots & Pencils CEO Tracey Zimmerman Shares Career Insights on Podcast Episode

Focus on Talent Podcast Interviews President & CEO Tracey Zimmerman

Tracey Zimmerman, President & CEO, Robots & Pencils
Tracey Zimmerman, President & CEO, Robots & Pencils

The December episode of the Bells Falls Search Focus on Talent podcast featured a conversation with Tracey Zimmerman, President and CEO at Robots & Pencils.

In this episode, Zimmerman discusses her winding career path, underlaid by an interest in technology and helping others. The journey includes nursing classes, teaching herself to code, and working in education before becoming CEO at Robots & Pencils. For those unfamiliar with the digital transformation firm, Zimmerman introduces its basis in blending the sciences and the humanities.

Reflecting on her professional growth, Zimmerman discusses how persistence, curiosity, and mentorship has helped her achieve success. Additionally, she shares how she strives to always offer value to others before asking anything from them. For job seekers and current professionals, Tracey also advises understanding and focusing on how your role impacts the company’s strategic goals and overall performance.

Zimmerman was interviewed by Ron Laneve. Laneve is the founder and managing partner of the Bell Falls Search recruiting agency.

Catch the full episode here!

Constellation Research Names Robots & Pencils as a Global Leader in Digital Transformation Services

R&P Featured in the 2023 Constellation ShortList’s Digital Transformation Services: Global category

Robots & Pencils is proud to announce our inclusion on the Constellation ShortList in the Digital Transformation Services: Global category. 2023 marks the company’s fourth consecutive year of receiving this honor. The Constellation ShortList assists companies in their search for the technologies and support they need to realize their digital transformation goals. 

The ShortList’s Digital Transformation Services: Global category recognizes organizations that partner with companies to “reimagine business models, co-innovate and co-create future solutions” that can be deployed at scale. Organizations must work with clients across three or more continents to be featured. To identify the world’s top digital transformation firms, Constellation Research analysts evaluate over one hundred vendors, assessing client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research. 

Robots & Pencils was recognized in the Digital Transformation Services category for our proven track record of advising on best practices and delivering high-impact solutions. Analysts considered our work in areas such as:

  • Business strategy
  • Design thinking 
  • Innovative product and service delivery models
  • Technology strategy, road mapping, and execution
  • User experience
  • Innovation centers

With clients in education, financial services, consumer technology, and more, Robots & Pencils creates journey-driven products and experiences that provide exponential impact. Leveraging design and technology expertise, we build solutions that unlock data and insights, infuse intelligent automation, and accelerate product innovation amidst a rapidly changing industry and technology landscape.

The Constellation ShortList previously featured Robots & Pencils in the Digital Transformation Services (DTX): Global category in 2022, 2021, and 2020.

The Constellation ShortList is produced by Constellation Research. Constellation Research is a technology research and advisory firm known for delivering strategic guidance that helps companies transform their organizations through the early adoption of leading-edge technologies. 

To learn more about the services that Robots & Pencils offers, reach out to us today at hello@robotsandpencils.com.