Alberta Health Services

Saving patients time when every minute matters

Client

Alberta Health Services

Product

Mobile app for hospital wait times and more

Human Need

When acute health issues arise, people need to know where they can go for care. Even better is knowing the fastest way to access the care that meets their needs.

Digital Solution

The Alberta Health Services app was the first of its kind when it launched in 2012, allowing people across the province to view real-time estimated wait times for emergency departments and urgent care centres. Today, the app continues to provide wait times for users but has also been expanded to include other important information, including where to go for influenza immunization, advance care planning and local clinic details.

A Far Better Way

50,000+ downloads on iOS and Android

85,000 hospitals, health care facilities, programs and services included in the app

Up-to-date emergency department wait times across 5 cities