Where technology meets imagination

Len Pagon is the CEO of Robots & Pencils, a leading end-to-end product design and development firm. He brings decades of entrepreneurial and executive experience building and scaling high-performing professional services businesses.

Len also leads Next Sparc, a family office founded in 2009. Previously, he was Chairman, CEO, and founder of Brulant, which grew to become the third-largest privately held interactive agency in the U.S. before being acquired by Rosetta, where he served as Vice Chairman.

He has been recognized as Ernst & Young’s Entrepreneur of the Year, featured in Crain’s Cleveland Business “40 Under 40” and “Who’s Who in Technology,” and was a three-time Inc. 500 winner. Len lives in NE Ohio with his wife, Kata, 3 sons and 2 grand children. He is obsessed with tennis and passionate about all thing Health and Wellness.

Mark is a seasoned technology leader with deep expertise in transformative software engineering, specializing in data engineering, artificial intelligence, and machine learning. He has built and scaled global engineering teams for small and medium-sized enterprises, aligning technical innovation with strategic business goals. As CTO for five venture capital-backed, early-stage software product and engineering services companies, he has led each to successful mergers and acquisitions. Comfortable working with C-suite stakeholders, he ensures that engineering efforts are tightly coupled with business outcomes. Drawing on a foundation of 14 patents, Mark is a recognized innovator with a proven track record of launching impactful technologies and driving scalable growth.

Nathan Carmon began his career at Procter & Gamble before taking on leadership roles at Ernst & Young and Cap Gemini Ernst & Young, where he led business development and client delivery for Fortune 500 clients. In 2004, he joined Brulant as Partner and SVP, growing the financial services vertical to 30% of agency revenue and improving gross margin to 52%. He remained through the Brulant-Rosetta merger and continued to drive growth until 2011.


Nathan holds a BSCS and MBA from the University of Michigan. He’s a commercial pilot, certified flight instructor, World Ultracycling Association age group world record holder, and APBA National Champion. Outside of work, he enjoys cycling and spending time with his wife Tammy, his step-sons, daughter and son-in-law, and their grandkids.

Patrick is the commercial lead at Robots & Pencils, bringing 15+ years of experience partnering with clients to advance their digital products and strategies. Prior to Robots & Pencils, Patrick was a sales executive and partner at WillowTree, a custom software agency acquired by TELUS International in 2022. Patrick led the establishment and growth of multiple verticals, including Media and Healthcare, as well as the launch of a new Data & AI Services practice. He is intensely dedicated to creating value for his clients, achieving both meaningful business outcomes for dozens of clients and significant revenue growth for WillowTree during his tenure. Patrick began his career with IBM, serving in various consulting and technology roles for multiple clients during critical digital transformation initiatives. He holds a bachelor’s and MBA from the University of Virginia.

Tony provides financial acumen and organizational leadership through process improvements and strategic development to ensure the integrity, health, and growth of the organization. He has served in numerous different industries and in a variety of capacities including financial planning and analysis, audit, tax, compliance, and consulting over his 18 years of experience between public and private accounting.

Tony earned bachelor degrees in accounting and business law from Ohio University and is an active Certified Public Accountant. He is a member of the AICPA and is an active volunteer for various nonprofit groups including the Kidney Foundation.

With a passion for all things Talent and a background in multiple facets of talent management, including hybrid-distributed teams, it’s no surprise Lara leads the Talent Experience team at R&P. As one of the first talent-focused team members to join in 2014, she has played a key role in building and implementing programs focused on talent engagement and success. Lara brings expertise in new hire onboarding, total rewards, learning and development, internal communications, and policy enhancement.


You can often find Lara uncovering fun facts about team members, rallying support for her latest talent event idea, or trying to keep her dog—the unofficial Talent Experience intern—from interrupting Zoom calls. She leads with empathy, guiding and supporting her team while enabling Talent through influence and care.

Scott Young leads strategic partnerships and growth initiatives at Robots & Pencils, bringing over 20 years of experience in technology consulting and sales leadership. He has held senior roles at Deloitte, EY, Publicis Sapient, and Zilker Technology, with a focus on scaling partner ecosystems and driving value through AI-first, cloud-native strategies. A longtime collaborator of CEO Leonard Pagon, Scott helped grow Brulant from 25 to 500 employees. He holds a BS in Computer Science from Allegheny College and dual graduate degrees – an MS in Computer Science and an MBA in Finance – from the University of Pittsburgh.

Inna Haddad is a Client Partner at Robots & Pencils, where she’s passionate about building trusted partnerships and driving organizational success. With a strong background in client-facing and technical roles, Inna advocates for always doing the right thing while ensuring teams and clients thrive.


Outside the office, she attends industry conferences like Plato Elevate, connects with peers across engineering leadership, and shares insights with her network. Inna’s commitment to empathy, integrity, and collaboration makes her an invaluable leader in client success.

As Client Partner and Vertical Lead at Robots & Pencils, Brad helps clients modernize their digital products and unlock new value through world-class UX, scalable cloud architecture, and emerging AI capabilities. Drawing on 25+ years across startups and global consultancies, he brings a blend of creative leadership and business acumen to complex initiatives that draw from his experience across retail, consumer products, B2B, fintech, healthcare, and telecom.


Brad is passionate about translating customer insight into high-impact digital products, and about building collaborative teams that deliver meaningful, lasting value.

Nicholas started his professional career serving in the United States Marine Corps. Ever since, he’s provided software and technical solutions across industries including education, manufacturing, finance, transportation, and marketing. Everything he does arises from a foundation that features a strong sense of self-discipline, calm and methodical communication, genuine motivation, and the ability to create clarity from ambiguity. This foundation has played a pivotal role in delivering valuable solutions that have driven efficiency and growth.


Nicholas is a people-focused leader who believes in understanding each member of the team, supporting their individual needs, and creating an environment to set them up for success. In doing this, he’s able to develop teams into cohesive groups that are empowered to freely think, communicate, and work together to solve any challenge.

Tyler began his career designing mission software used by NASA scientists on the Mars Exploration Rover, and has since crafted experiences for over 100 retail, financial services, and B2B clients. An eternal student and champion of the relationship between human behavior and technology, Tyler studied physics, programming and graphic design at Carnegie Mellon while earning a master’s in Human-Computer Interaction.

His methodical, research-driven approach continues to inform the design of award-winning, multi-channel experiences and business strategies that connect brands, human insights and technology.